Here are some solutions to the lastest frequently asked questions!

  • What are inappropriate character names?
    Character names should contain normal English letters, numbers, or brackets. Please do not use any symbols, specialized letters, or combinations of L's and I's (ex. llIIllIIllIIllII)

    Inappropriate Examples
    ĐẴŃ
    艾儿伊吾艾娜
    llIIllIIllIIllII
    Power2

    Appropriate Examples
    DAN32
    Sampson
    xXTotonhoXx
    []KillShot[]

    Please make sure to follow all rules in our Terms of Service:

    3. A. ...When you choose a character's name or create a character that can be seen by other players of GamesCampus games, you must abide by the rules of common decency. If OnNet, in its sole discretion, finds such a label to be offensive, it reserves the right to change the name, remove the label, and/or suspend your use of GamesCampus. In particular, you may not use:

    (i) Names of another person with the intent to impersonate that person;
    (ii) Names which incorporate 'swear' or profane words or which are otherwise offensive, defamatory, vulgar, obscene, hateful, or racially, ethnically or otherwise objectionable. This also includes any name based on sexual innuendo or connotation (e.g. Vibrator, SexToy, Dildo, etc);
    (iii) Names subject to the rights of any other person without authorization;
    (iv) Names that are deliberately intended to impersonate an OnNet employee. For example : OnNet should not be included in your character name, along with GM or GameMaster.
    (v) Names of religious figures (e.g., Buddha, Jesus, Satan);
    (vi) Names of notorious figures and organizations (e.g., Hitler, Nazi, Al Qaeda);
    (vii) Names related to drugs, narcotics, or criminal activity, including references to drug substances (e.g., Heroin, Cocaine, Cannibus);
    (viii) Names which do not fall under the above 6 areas, but can lead to inappropriate remarks, chat, or other forms of communication in game.

    Additionally, you may not purposely use a misspelling or an alternative spelling to circumvent the name restrictions listed above, nor can you have a "first" and "last" name that, when combined, violate the above name restrictions. OnNet retains the right of final name approval or exceptions to this naming policy.


    Any names that do not follow these guildlines will be changed with little or no notice.
  • General GameGuard Issues
    If you are having issues with GameGuard, you can try the following.

    • Grant RF Online full access through all your security programs
    • Check your router for any additional security programs in which RF Online will need access through
    • Close down all other programs when running RF Online as they can conflict with each GameGuard
    • Be sure that your PC is not infected with any virus, spyware, malware, and/or adware
    • Be sure that your internet connection is stable and fast

    If you are having problems with a specific error message, check our other post for further details
  • "Login failure: try later." Help!
    The login failure message covers a lot of different situations, so here is a short troubleshooting guide to help you figure out your specific issue. We are working on replacing each issue with its own detailed message.

    1. Your account is inactive
    This situation is for older GamesCampus accounts. If you have been away for a while your account may have a block on it to prevent it from being stolen while you are away. You can unblock your account by sending in a DQA.

    2. Too many accounts have connected from your IP address today
    Only a certain number of accounts can be accessed from an IP address per day. You can check if this applies to you by waiting for 24 hours and then logging in again. If this is your issue there is nothing the GM team can do to release the block. You must wait for 24 hours for it to clear.

    3. You are banned
    You can check on this on this page.

    4. You entered the wrong password
    Make sure you enter the correct password. If you forgot your password, change it here. The password is case-sensitive

    5. Something else entirely
    The 4 issues above do not cover all of the reasons you might get this message. If you have tried all the above, please send us a DQA clearly explaining what you have tried so we can help you to troubleshoot.
  • GameGuard Error Messages
     

    Here's a list of common Game Guard error messages and solutions that may help you. The Game Guard Direct FAQ will also be listed at the very bottom for your reference.

    Error Message 100
    Solution- PC is infected with virus, spyware, adware, and/or malware. Please update the vaccine t a recent version and process an overall scan. If the error code still appears after the scan, it could be a virus that the current vaccine cannot detect.

    Error Message 114
    Solution- There may be a program that is occupying a big portion of your CPU or video driver and/or the sound driver may not be up to date. Please cure all viruses, spyware, adware, and/or malware, then update the drivers to recent version

    Error Message 124, 150, 153
    Solution- Please update the GameGuard files (GameGuard.des and GameName.ini) manually

    Error Message 350
    Solution- Close the launcher and re-try. Error message is due to the program being closed while it is still updating

    Error Message 360
    Solution- Right click on the hard disk drive- tools- disk scan- and erase the entire GameGuard folder. Manually download the patch files and run the game

    Error Message 361
    Solution- Pleae check your internet settings and wiring. Check whether you are using any security programs such as itop. Please check whether you need any verificatin before connecting to the internet.

    Error Message 380
    Solution 1- Download the GameGuard installation files and try re-installing. If you are using Windows XP service pack 2, check the firewall settings. In some cases, it could be solved by re-booting the PC
    Solution 2- Firewall programs such as Sygate Firewall may be blocking GameGuard. Start the corresponding firewall(s), and check whether GameGuard.des is included in the "Blocking List"

    Game Guard FAQ
    http://www.gameguard.co.kr/gameguard/faq/eng/index.htm
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