Here are some solutions to the lastest frequently asked questions!

  • General GameGuard Issues
    If you are having issues with GameGuard, you can try the following.

    • Grant RF Online full access through all your security programs
    • Check your router for any additional security programs in which RF Online will need access through
    • Close down all other programs when running RF Online as they can conflict with each GameGuard
    • Be sure that your PC is not infected with any virus, spyware, malware, and/or adware
    • Be sure that your internet connection is stable and fast

    If you are having problems with a specific error message, check our other post for further details
  • What are inappropriate character names?
    Character names should contain normal English letters, numbers, or brackets. Please do not use any symbols, specialized letters, or combinations of L's and I's (ex. llIIllIIllIIllII)

    Inappropriate Examples
    ĐẴŃ
    艾儿伊吾艾娜
    llIIllIIllIIllII
    Power2

    Appropriate Examples
    DAN32
    Sampson
    xXTotonhoXx
    []KillShot[]

    Please make sure to follow all rules in our Terms of Service:

    3. A. ...When you choose a character's name or create a character that can be seen by other players of GamesCampus games, you must abide by the rules of common decency. If OnNet, in its sole discretion, finds such a label to be offensive, it reserves the right to change the name, remove the label, and/or suspend your use of GamesCampus. In particular, you may not use:

    (i) Names of another person with the intent to impersonate that person;
    (ii) Names which incorporate 'swear' or profane words or which are otherwise offensive, defamatory, vulgar, obscene, hateful, or racially, ethnically or otherwise objectionable. This also includes any name based on sexual innuendo or connotation (e.g. Vibrator, SexToy, Dildo, etc);
    (iii) Names subject to the rights of any other person without authorization;
    (iv) Names that are deliberately intended to impersonate an OnNet employee. For example : OnNet should not be included in your character name, along with GM or GameMaster.
    (v) Names of religious figures (e.g., Buddha, Jesus, Satan);
    (vi) Names of notorious figures and organizations (e.g., Hitler, Nazi, Al Qaeda);
    (vii) Names related to drugs, narcotics, or criminal activity, including references to drug substances (e.g., Heroin, Cocaine, Cannibus);
    (viii) Names which do not fall under the above 6 areas, but can lead to inappropriate remarks, chat, or other forms of communication in game.

    Additionally, you may not purposely use a misspelling or an alternative spelling to circumvent the name restrictions listed above, nor can you have a "first" and "last" name that, when combined, violate the above name restrictions. OnNet retains the right of final name approval or exceptions to this naming policy.


    Any names that do not follow these guildlines will be changed with little or no notice.
  • Sending GameGuard Folder Personalized Fix
    Having GameGuard issues?
     
    You can search through the forums or the FAQ
    , but you can also turn in your GameGuard files to us. We will send them to GameGuard directly and let you know what the problem is.
     

    1. Find your GameGuard folder
    a. Locate where your RF Online client is saved. By default, it should be in your “C” drive. (C: --> GameCampus --> RFOnline
    b. Open the “GameGuard” folder.

    c. Zip your "GameGuard folder (optional, but preferred)

    2. Upload these files onto a third party site.
    Unfortunately, our DQA system does not accept large files, so you will have to upload them to a third party website.
     
    We recommend using any of these websites (Free, and no registration required!):
    www.wikisend.com
    www.sendspace.com
     

    3. Send us a DQA with a download link.
    The GameGuard team will analyze your “.erl” files and let you know what the problem is and how to fix it.
     
    We encourage everyone to send in their GameGuard folder to us. If a widely used program, such as an anti-virus program, is preventing players from playing RF Online, the GameGuard team will make modifications for GameGuard. This will not be possible unless we receive these files from RF Online players.
  • What are the System Requirements for RF Online?
    If the system doesn't meet the requirements of the game, the game will either not run at all or give a less-than desirable performance. To ensure a smooth gaming experience, we recommend that you meet the following settings:
     
    System Minimum Requirements Recommended System
    OS Windows 2000 XP, Vista, Windows 7
    CPU Pentium 3 Pentium –4 or over
    RAM 256 MB 1 GB
    Graphics Card    
    Hard Disc 2 GB 6 GB or over
    Direct X Personal line (Cable, xDSL, FTTH) Personal line (Cable, xDSL, FTTH)
  • Select an image or text file (JPG/JPEG, GIF, BMP, PNG or TXT) on your computer - 1MB Limit