Here are some solutions to the lastest frequently asked questions!

  • Character Names
    Here at Games campus we require all users to use a name with english letters.  Any names with symbols or special characters are subject to be changed with little or no notice.

    Example of an inappropriate name:

    ĐẴŃ
    艾儿伊吾艾娜

    THIS ALSO INCLUDES COMBINATIONS OF L's and I's
    like lllIIIlllII


    Example of an appropriate name:

    DAN32
    Sampson


    You may use any of the normal english letters or numbers,  Please do not use any symbols or specialized letters for your own language. 

    Any users who create new names that break this rule can risk losing help from support staff.
  • Why Am I Banned?
  • General GameGuard Issues
    If you are having issues with GameGuard, you can try the following.

    • Grant RF Online full access through all your security programs
    • Check your router for any additional security programs in which RF Online will need access through
    • Close down all other programs when running RF Online as they can conflict with each GameGuard
    • Be sure that your PC is not infected with any virus, spyware, malware, and/or adware
    • Be sure that your internet connection is stable and fast

    If you are having problems with a specific error message, check our other post for further details
  • GameGuard Error Messages
     

    Here's a list of common Game Guard error messages and solutions that may help you. The Game Guard Direct FAQ will also be listed at the very bottom for your reference.

    Error Message 100
    Solution- PC is infected with virus, spyware, adware, and/or malware. Please update the vaccine t a recent version and process an overall scan. If the error code still appears after the scan, it could be a virus that the current vaccine cannot detect.

    Error Message 114
    Solution- There may be a program that is occupying a big portion of your CPU or video driver and/or the sound driver may not be up to date. Please cure all viruses, spyware, adware, and/or malware, then update the drivers to recent version

    Error Message 124, 150, 153
    Solution- Please update the GameGuard files (GameGuard.des and GameName.ini) manually

    Error Message 350
    Solution- Close the launcher and re-try. Error message is due to the program being closed while it is still updating

    Error Message 360
    Solution- Right click on the hard disk drive- tools- disk scan- and erase the entire GameGuard folder. Manually download the patch files and run the game

    Error Message 361
    Solution- Pleae check your internet settings and wiring. Check whether you are using any security programs such as itop. Please check whether you need any verificatin before connecting to the internet.

    Error Message 380
    Solution 1- Download the GameGuard installation files and try re-installing. If you are using Windows XP service pack 2, check the firewall settings. In some cases, it could be solved by re-booting the PC
    Solution 2- Firewall programs such as Sygate Firewall may be blocking GameGuard. Start the corresponding firewall(s), and check whether GameGuard.des is included in the "Blocking List"

    Game Guard FAQ
    http://www.gameguard.co.kr/gameguard/faq/eng/index.htm
  • Select an image or text file (JPG/JPEG, GIF, BMP, PNG or TXT) on your computer - 1MB Limit