Here are some solutions to the lastest frequently asked questions!

  • What are the System Requirements for RF Online?
    If the system doesn't meet the requirements of the game, the game will either not run at all or give a less-than desirable performance. To ensure a smooth gaming experience, we recommend that you meet the following settings:
     
    System Minimum Requirements Recommended System
    OS Windows 2000 XP, Vista, Windows 7
    CPU Pentium 3 Pentium –4 or over
    RAM 256 MB 1 GB
    Graphics Card    
    Hard Disc 2 GB 6 GB or over
    Direct X Personal line (Cable, xDSL, FTTH) Personal line (Cable, xDSL, FTTH)
  • "Login failure: try later." Help!
    The login failure message covers a lot of different situations, so here is a short troubleshooting guide to help you figure out your specific issue. We are working on replacing each issue with its own detailed message.

    1. Your account is inactive
    This situation is for older GamesCampus accounts. If you have been away for a while your account may have a block on it to prevent it from being stolen while you are away. You can unblock your account by sending in a DQA.

    2. Too many accounts have connected from your IP address today
    Only a certain number of accounts can be accessed from an IP address per day. You can check if this applies to you by waiting for 24 hours and then logging in again. If this is your issue there is nothing the GM team can do to release the block. You must wait for 24 hours for it to clear.

    3. You are banned
    You can check on this on this page.

    4. You entered the wrong password
    Make sure you enter the correct password. If you forgot your password, change it here. The password is case-sensitive

    5. Something else entirely
    The 4 issues above do not cover all of the reasons you might get this message. If you have tried all the above, please send us a DQA clearly explaining what you have tried so we can help you to troubleshoot.
  • Why am I banned?
    You can get banned for one of these folllowing reasons:

    (click the picture for a bigger version)
    Magna Carta

    Please play fairly and follow all rules to prevent yourself from getting banned!
  • Changing your Password
    If you want to change your password, please follow these steps.

    1. Log into the website with your user id and password.

    2. Click on your "My Account" link which is displayed under your Login ID and CC amount.

    3. Enter your current password for security confirmation.

    4. Click on the "Edit" button and proceed to change your information.

    5. Click on submit to complete the password change process.

    If you are having problems or would like us to change the password for you, please provide us with this information through DQ&A:

    - User id:
    - First & last name:
    - Date of birth:
    - Registered email:
    - Secret question & answer:
    - Desired password:

    Once the information matches our records, we will change your password to your desired password.
  • Select an image or text file (JPG/JPEG, GIF, BMP, PNG or TXT) on your computer - 1MB Limit