Events
Subject

"Login failure: try later." Help!

The login failure message covers a lot of different situations, so here is a short troubleshooting guide to help you figure out your specific issue. We are working on replacing each issue with its own detailed message.

1. Your account is inactive
This situation is for older GamesCampus accounts. If you have been away for a while your account may have a block on it to prevent it from being stolen while you are away. You can unblock your account by sending in a DQA.

2. Too many accounts have connected from your IP address today
Only a certain number of accounts can be accessed from an IP address per day. You can check if this applies to you by waiting for 24 hours and then logging in again. If this is your issue there is nothing the GM team can do to release the block. You must wait for 24 hours for it to clear.

3. You are banned
You can check on this on this page.

4. You entered the wrong password
Make sure you enter the correct password. If you forgot your password, change it here. The password is case-sensitive

5. Something else entirely
The 4 issues above do not cover all of the reasons you might get this message. If you have tried all the above, please send us a DQA clearly explaining what you have tried so we can help you to troubleshoot.
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