The Three Nations
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Am I allowed to share my account?
Views : 5,180
We strongly recommend you do not share your account. Account sharing compromises our ability to investigate several issues, including hacked accounts, missing items, and harassment or inappropriate...
Are proxies, VPNs, and Tunneling Services allowed?
Views : 1,516
Proxies, VPNs, and Tunneling services are allowed, but we will be forced to flag your account as shared. This means that your account will not receive customer support and cannot participate in any ev...
Changing your FireGuard Password
Views : 3,004
1. Log into your account. 2. Click the "lock" icon on the bottom let of your user interface. 3. Change your Fireguard Password.
Account Security Tips
Views : 1,562
1. Never share your account ID and password with anyone. Not only is this against our Terms of Service, but sharing your account information can lead to theft. If you share your account informa...
My friend is banned! How can I get him/her unbanned?
Views : 1,658
We appreciate your willingness to help, but please have the person in question to send a DQA to us directly using his/her own account. We cannot disclose information or assist any accounts through thi...
"Login failure: try later." Help!
Views : 29,248
The login failure message covers a lot of different situations, so here is a short troubleshooting guide to help you figure out your specific issue. We are working on replacing each issue with its own...
Recovering Account Information
Views : 9,623
If you have forgotten your account information you will be asked for several pieces of information that you used to sign up for your account. Remember that when you created your account you agreed to ...
Why am I banned?
Views : 12,375
You can get banned for one of these folllowing reasons: (click the picture for a bigger version) Please play fairly and follow all rules to prevent yourself from getting banned!
What are inappropriate character names?
Views : 8,300
Character names should contain normal English letters, numbers, or brackets. Please do not use any symbols, specialized letters, or combinations of L's and I's (ex. llIIllIIllIIllII) I...
I transferred my account, where are my characters?
Views : 6,336
Account transfers can only be processed during server maintenance which happens weekly on Tuesdays. If you submitted your transfer request by Monday, your characters will be ready after maintenance...
Changing your Password
Views : 7,498
If you want to change your password, please follow these steps. 1. Log into the website with your user id and password. 2. Click on your "My Account" link which is displayed under your...
What do I do if I have been hacked?
Views : 4,546
If you find evidence that a virus, key-logger, or Trojan is installed on your computer system, you should first run a full virus scan on your computer using your anti-virus software to “clean...